Church Security Resources

Every church MUST think about church security in today’s world! Every church should have a comprehensive Church Security Plan and a Church Security Team in place! BUT, where do you begin and who can help?

We have six Kentucky Baptist Convention Regional Consultants prepared to make a presentation to your church or a group of leaders that will raise awareness for the need of a good security plan as well as cover some of the basics. They can provide first steps and help a church take next steps.

Here at the Kentucky Baptist Convention we have also created a Church Security page on our website where we will be making resources available for churches on an ongoing basis. Here are links to several Church Security training videos filmed at our recent Church Security Conference:

For additional assistance please contact a KBC Regional Consultant directly or contact me at the Kentucky Baptist Convention.

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6 Keys to Obtaining Guest Contact Info

There is one KEY ingredient for effective follow-up to take place–you must get the CONTACT INFORMATION of your guests! The only way for an effective follow-up system to work is to have a way to communicate with guests the following week. Here are some tips for obtaining the contact information from your guests.

How to Obtain Guest Contact Info

1.  Guest parking. Save the best, most visible parking spots for guests. The guest parking spots should be near the desired guest entrance and parking lot greeters should be near the area where guests park. Making a good first impression in the parking lot relaxes guests and increases the likelihood that they will share their contact information when asked to do so.

2. Utilize good greeters. Every church should utilize a greeter team. Although the church may not need parking lot greeters in order to park cars, their presence is still vital. They can cheerfully greet guests and members as well as answer questions as folks are entering the facility. Greeters should be stationed at every outside entrance and greeters or ushers should be placed at all the entrances into the worship facility. If the building is large, greeters should be scattered throughout areas of the building as well.

3. Use a connection card in the worship guide. There are lots of ways to obtain guest contact information, but one of the best ways is to insert a connection card in the worship guide. A card that is attached to the worship guide is good, but it is noisy when someone tears off the perforated portion. Some guests are hesitant to tear off the card because they do not want to attract attention. When inserted in the worship guide, the connection card should be placed on fairly thick paper. Cards can be printed three-to-a-page on standard 8.5 x 11-inch 70-lb. paper. 70-lb. paper is better than the thickest 110-lb. card-stock because it will not fall out of the worship guide as easily. It is also good to have connection cards on the back of the pews or seats in case some guests do not get a copy of the worship guide as they enter the worship service.

4. Ask for less; get more. Most people ask for TOO MUCH INFORMATION on the connection card. As a result, guests avoid filling out the card altogether and follow-up does not take place. Ask for basic contact information such as name, address, email, best phone number, etc. Generally, when you ask for less information, you will get a higher rate of return from your guests. It’s better to receive less information from your guest than to receive none at all.

5. Recruit the right person to extend the welcome. In many cases, guests are never even acknowledged during the worship service. Of course, they should never be singled out or embarrassed, but it is helpful to acknowledge them and to thank them for coming. The church should recruit a genuinely friendly person who is able to communicate in a comfortable, relaxed manner. Many times the best person for this role is someone other than a staff member. At some point during the service, this person can verbally welcome guests and ask them to complete the connection card. Encourage the guest to drop the completed connection card in the offering plate as it passes or to hand their card to an usher after the service. It is best if the offering is taken up at the end of the service, so guests will have more time to gain confidence in the church leadership and more time to complete the information.

6. Offer a gift to those who complete the connection card. It is often helpful to offer a gift to those who complete the connection card. One effective approach is to place copies of a small Christian book on tables by the exits in the worship center. During the welcome time, guests can be told to pick up a copy of the book as they exit the service as a gift for completing the connection card. The church should place a generous supply of books and allow guests to take them on their own. That approach seems to say “since you are trusting us with your contact information we are trusting you with our stack of books.” The church demonstrates a generous spirit with this approach. Be sure to hide a letter inside each book that thanks the guest for coming and invites them to attend again in the near future.

These are not the only ways to obtain contact information from guests, but keep it mind, you MUST get the contact information from your guests in order to follow-up. For more information along these lines, check out the following posts:

Churches Are Too Much Like Car Dealerships

The Chick-fil-A Church

The 3-minute Rule

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3 Ways to Respond to a Challenge

Did you know that only one miracle is mentioned in all four Gospels? Do you know which miracle it is? It is the miracle where Jesus fed a large group of people by exponentially multiplying the lunch of a small boy. I have often wondered why this miracle is so important that the Lord included it as many times as He did.

One day in preparing to preach from John’s account, it hit me that Jesus described how three different people responded to His challenging question, “Where are we to buy bread, so that these people may eat?” (John 6:5).

3 Responses to Jesus’ Challenge

1.  The response of Philip. How did Philip respond? He took out his iPhone and fired up his food preparation app and did the math. The story tells us that 5,000 men were present, so the number was probably 10,000+ when the women and children were included. Philip answered, “Two hundred denarii (8 months wages) worth of bread would not be enough for each of them to get a little” (John 6:7). Then notice what Philip did next. He dismissed the challenge immediately. He gave up without trying. And, he didn’t even consider God in the equation.

2. The response of Andrew. Andrew’s reaction was an improvement, but not much of an improvement. He inventoried available resources and said “There is a boy here who has five barley loaves and two fish, but what are they for so many?” (John 6:9). After that he dismissed the challenge and he seemed to also leave God out of the equation.

3. The response of the little boy. Interestingly, the little boy is almost invisible in the story. We know nothing about him or his family. We don’t even know his name. All we know is that he was willing to share what he had. I don’t believe for a minute that he was the only person there with food. You mean to tell me that no one had a PB & J? A can of Vienna Sausages or Beenie Weenies? A bologna sandwich? A granola bar? Or a Snickers? Surely others had food, but he is the only one in the story who shared it with the disciples. God took his small gift and used it in a marvelous, miraculous way to feed everyone who was present that day.

Are you facing a challenge? How about your church? If so, then you’re normal. We all face challenges on a regular basis. This is earth, not Heaven. We have not arrived yet. How will you and I respond to the challenge we currently face? Will we respond like Philip and dismiss the challenge immediately? Will we respond like Andrew and take an inventory of what we can do? Or will we respond like the little boy and give what we have to the Lord and trust Him for the results?

Prayer: “Lord, please help me to respond like the little boy in the story with the challenges I face!

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5 Reasons to Seek Help with Conflict

In their book Redeeming Church Conflicts: Turning Crisis into Compassion and Care, Tara Klena Barthel and David V. Edling discuss some of the reasons that it may be wise to involve others during a church conflict. We should never be ashamed to ask for help from an outside person or a third party.

5 Reasons to Seek Help with Conflict

1. We have blind spots. We all have blind spots during conflict, but others can frequently see what we cannot see because they are not emotionally invested. The outside person can hear several perspectives and are not committed towards one perspective being right.

2. We forget the truth. When our hearts are weighed down with crushing burdens, it can be hard to remember the truth of the situation and to focus on the things that are lovely, excellent, admirable, or praiseworthy (see Phil. 4:8).

3. Our fear is powerful. Fear is one of the most powerful emotions that we face. When we’re afraid that we may be losing control of a situation or about to lose something of great value to us, our judgment can become skewed.

4. Our tempers can be held in-check. The presence of an impartial third party can help hold tempers under control and help conflicted people agree on fundamental rules of fairness.

5. We need encouragement. A neutral third party can encourage us when all seems hopeless and lost. He or she can remind us of the sure foundation and hope that we have in Christ.

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5 Mistakes During Conflict

I’m currently reading a good book entitled Redeeming Church Conflicts: Turning Crisis into Compassion and CareTara Klena Barthel and David V. Edling do a great job in the book defining conflict and uncovering what the Bible says we should do when conflict arises.

In the first chapter, they shared five mistakes that most people make when conflict happens. These mistakes are the beginning of a tragic downward spiral.

5 Mistakes People Make During Conflict

1. We think our evaluation of the situation is always right. I’ve made this mistake and you have as well. It’s easy and natural to do, but it’s not best to do. In order to resolve conflict, we must be open to listen to the “other side” and be willing to consider that we are not totally right on the issue.

2. We treat people differently than God treats us. God treats us with love and grace. He forgives us when we don’t deserve it. During conflict, we often treat the other person with contempt and disrespect which leads us to disdain their perspective.

3. We assume that God is on our side. Although we may accept that those on the other side of the conflict are believers, we believe that we uniquely have God’s attention, care, and blessing more than our opponents do.

4. We become defensive. As soon as we become defensive, we become closed and narrow. We believe that God takes our side on the issue and condemns those on the other side of the conflict in the same way that we do.

5. We are marked by pride and selfishness. These characteristics are not from the Lord. Instead, Christ wants us to be marked by humility and love which leads toward reconciliation.

Conflict is a normal part of life. No one is exempt! But, as believers, God calls us to respond differently than the world and to DO OUR BEST to resolve the conflict.

If it is possible, as much as depends on you, live peaceably with all men. Romans 12:18 (NKJV)

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6 Reasons I Like Deacons

I have served “as” a deacon and I have served “with” deacons. As a pastor I appreciated the office of deacon and the men who served in that role. Here are a few of the reasons I really like deacons:

6 Reasons I Like Deacons

1. Deacons are fellow servants. As a pastor, I was a servant of the Lord and a servant of the church. According to Acts 6, my main role as a pastor was to serve the church through preaching/teaching and prayer. Likewise, deacons are servants of the Lord and servants of the church.

2. Deacons are fellow men. I know there are exceptions where women serve as deacons, but in all the churches where I served as pastor, the deacons were all men. Men need to be around other men. We need the accountability and the example. Serving with men of God who were deacons helped to keep me on track in my spiritual walk and discipleship path. As Scripture says, “Iron sharpens iron, and one man sharpens another” (Proverbs 27:17, ESV).

Men need to be around other men.

3. Deacons are human. Even though pastors hold an important office and are held to high standards according to 1 Timothy 3, they are not perfect. They make mistakes just like everyone else. Deacons are held to the same high standards and qualifications as pastors, but they are human also.

4. Deacons are leaders. Most churches are desperate for leadership–especially servant leadership. Deacons, along with pastors, are uniquely positioned to provide much-needed servant leadership modeled after Jesus’ example in John 13.

5. Deacons are partners. Jim Henry referred to his deacons as “partners in ministry.” That is the perfect title for a deacon. No pastor or staff can carry out all the ministry needed in a local church. We need to partner together to serve God’s church.

…deacons are partners in ministry.

6. Deacons are friends. Some of my closest friends have been deacons with whom I have been privileged to serve.

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5 Things I Hated Doing as a Pastor

In my previous two posts I wrote about 6 Things I Hated Hearing as a Pastor followed by 7 Things I Loved Hearing as a Pastor. In today’s post I want to explore 5 Things I Hated DOING as a Pastor. Keep in mind that I loved being a pastor and I loved most the tasks that came along with the position, but I didn’t love everything.

5 Things I Hated Doing as a Pastor

1. Preaching on difficult topics. I preached on marriage, divorce, homosexuality, fornication, adultery, abortion, tithing, racism, prejudice, laziness, gossip, and numerous other difficult subjects, but I didn’t love doing it. As a pastor, I preferred to preach about Jesus and the encouraging passages that abound, but I knew that I was accountable to God to preach the whole Bible even when the topics were not popular or culturally acceptable.

…even when the topics were not popular or culturally acceptable.”

2. Visiting new parents in the hospital. I didn’t really hate visiting new parents, but it always felt a little awkward. I felt better visiting when the mother and the father were both present or when my wife could join me. As their pastor, I wanted to let them know that we celebrated with them on the birth of their child, but at the same time, I wanted to respect their need for privacy. As a man, I was certain that I didn’t understand everything that the new mother was going through physically and emotionally, so I wanted to give her space for rest and healing.

3. Addressing church conflict. When I faced conflict during my early years of ministry I simply prayed and hoped that it would go away. As the pastor, I began to realize that I had to lean into conflict and work towards reconciliation, but it was something that I always dreaded.

…I began to realize that I had to lean into conflict…”

4. Asking for help. In the perfect church world, all the church members would jump in and volunteer when needed. Since that rarely happened, I often had to personally ask people for help.

5. Administering church discipline. The Bible clearly teaches that there are times when church discipline is required. The purpose of discipline is to help the offender discover his sin and his need for repentance. Even when church discipline was appropriate and best, it was always very difficult.

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