5 Ways to Follow-up

The KEY to all guest follow-up at church is to obtain the contact information of the guest, but what do we do with the information the following week? Here are a few suggestions that I have practiced during the years.

5 Ways to Follow-up with Guest Contact Information

1. Send a personalized email (Monday). Send an email on Monday just after lunch. Make sure to personalize the email as much as possible by using the name of the guest throughout and by mentioning something you talked about if you met in person at the service. Jot down a quick note after talking to a guest at the weekend service, so you can remember it in the Monday email.

2. Send a handwritten note with a gift (Wednesday). Write a brief note and mail it on Wednesday, so the guest will receive it on Thursday or Friday. Include a $5.00 gift card from your local ice cream shop as a special treat. There is something special about receiving a handwritten note since very few people write them in today’s fast-paced world.

3. Invite them to attend again. Make sure that you personally invite them to attend again the following weekend or a weekend in the near future. Do that in both the email and the personalized note. Say something like “John, again, I’m so glad you attended this past weekend and I want to personally invite you attend again real soon.”

4. Make a personal visit. Depending on the culture, a personal visit can be a good practice. Make it a doorstep visit and drop off a nice church information packet. As always, be sure to invite them to attend again real soon.

5. Remember their name next time they attend. This is hard work, but it can be accomplished with good organization. Make a list of the guests who shared their contact information along with the weekend they attended. Carry this on your phone or in your Bible. Look over the list often and memorize as many of the names as possible. Utilize the list when needed without letting the guest know that you are doing so.

For more posts on similar topics, also see:

Six Keys to Obtaining Guest Information

Churches and Car Dealerships

4 Things That Should Happen In the First 7 Minutes

7 Minutes and Counting

5 Keys to Begin Making Disciples

Have you ever discipled someone one-on-one?  1-2-1 discipleship is arguably the most effective discipleship method.  If you are interested in this approach, here are 5 things to consider as you get started:

  1. Pray that God will lead you to the person He wants you to disciple.  I cannot overemphasize the importance of prayer in this whole process, so focus the process toward prayer from the very beginning.  God will match you with the person He wants you to disciple.
  2. Start by being a friend with that person (man to man, woman to woman).   By nature, this method works through relationships.  If God leads you to a person with whom you do not have an established relationship, take time to build a friendship before proceeding.  Don’t rush this step! For obvious reasons, this method works best man to man or woman to woman.
  3. Read a book together.  One great way to add structure to this approach is by reading a book together.  You can choose a book of the Bible or a good Christian book to read and discuss.
  4. Suggest classes at church.  When helpful discipleship classes are offered at church, encourage your friend to attend.  Better yet, attend a class or conference together and discuss the material during your 1-2-1 meetings.
  5. Model Christ to them in real life.  Involve your friend in your life and model Christ in your day-to-day living.

Prayer: “God, stir our hearts and help us to get real about your command to make disciples!  Lord, teach us that we cannot personally disciple everyone, but we can disciple someone.  Lead us to that person and give us the courage to get started for Your glory.”

For more posts on this topic, also see:

5 Reasons to Disciple One-On-One

The Skinny on Spiritual Growth

Grow Up

Make A List

Churches & Car Dealerships

Car Salesman

Is there anything in life more frustrating than buying a car? Last week my wife and I attempted to replace one of our vehicles. It seems that every time I step on a car lot it tests my Christianity–that day was no exception. At one point during the “trial,” while the manager was making a dramatic last-ditch effort to make a sale, I wanted to ask “do I have the word stupid tattooed on my forehead or something?” I kept my cool, but I sent him back to his secret manager’s lair without a sale.

Don’t misunderstand, I realize dealerships are in the business to make money and salesmen are just trying to earn a living. I don’t fault them for that, but the truth is, buying a car is about as much fun as having your fingernails pulled out with a pair of needle-nosed plyers. Through the years, I have owned various brands: Chevrolet, Ford, Chrysler, Honda, Toyota, Nissan, and Mazda, but my experience was usually the same. I believe both car dealerships and churches might benefit from some of the things I wanted to say to the dealership that day:

  • I’m not the scarecrow in the Wizard of Oz. Believe it or not, I actually have a brain. I’ve done some reading and research in my life. I can think, evaluate, and make decisions. Don’t talk down to me.
  • Give me some space. Sometimes I like to window-shop a little before being bombarded with the “sales pitch.” I expect a “sales pitch” and I’m ok with that, but just give me some space first. Let me just “kick the tires” for a while. If I really like them, I will buy them from you and a car to go with them!
  • Be honest with me. We all know the stereotype that car salesmen are dishonest. In many cases, they probably earned that reputation. The church is sometimes viewed the same way, so honesty is paramount to me.
  • Don’t play games and don’t play me. There’s nothing I hate much more than “being played.” Almost everyone I know feels the same way. Car dealerships, churches, salesmen, and preachers should be transparent and genuine.
  • Give me the facts and give them to me fast. How long can it possibly take to calculate the value of my trade-in? I looked up the Kelly Blue Book price on the internet in 5 minutes before I left the house! Don’t go on and on–it won’t change the facts. Give me the facts and I’ll make a decision.
  • Sell, but don’t oversell. I came expecting a sell, but don’t go overboard or you will turn me off for sure.

Boy oh boy…..I feel so much better now that I got that off my chest. Thanks for allowing me to vent. Let me end with this question, “how often does an unchurched person want to make these same statements to us after he visits one of our churches?”

Biblical Marriage Resources

RingOne of the more challenging issues facing Southern Baptists today is same-sex marriage. Churches need to protect themselves legally while showing proper Biblical grace toward the LGBT community. Read Dr. Chitwood’s response to the recent Supreme Court ruling that legalized same-sex marriage in America.

To assist churches, we have created a marriage resource page on our Kentucky Baptist Convention website that includes the following:

  • Videos from Protecting Biblical Marriage conference held May 22, 2014
  • Sample Marriage/Wedding policies and guidelines
  • Sample Facility Use policies
  • Videos by Richard Nelson, executive director of the Commonwealth Policy Center

If you have any questions, please email me at steve.rice@kybaptist.org or give me a call at (502) 489-3571.  Also, as you develop resources, please send them to me so we can share them with others.

Sunday School Success

A youth group holds on to a bible.In my first doctoral class, I wrote an exit paper on the Sunday School.  My thesis for the paper was as follows:

“Sunday School is a vital program in the 21st Century Church.”

With all the new trends and changes on the current church scene, some have chosen to downplay Sunday School.  In some instances, Sunday School has been eliminated altogether.  In my opinion, such a decision is ill-advised and potentially lethal to most congregations.  Many churches still have Sunday School-type programs although they no longer use that language.  It doesn’t matter what you call it, but the traditional functions of the Sunday School are usually more consistently and effectively carried out through this church ministry.  I believe churches must embrace certain changes, but not all changes are good changes.  Some ministries are fundamental to the health and growth of the church—I believe Sunday School is such a ministry.

As your Kentucky Baptist Convention staff, Darryl Wilson and I are committed to the improvement and encouragement of the Sunday School.  We are thrilled with the current success stories that are taking place in KBC churches, but we pray for even greater success in the future!

One of the things that I’ve observed in many churches is the need to simplify.  Churches can become so complex that it becomes “watered-down” and less effective.  Many of the ministries of the church could and should be administered through the Sunday School.  This approach allows for simplification, shared ministry, organizational structure, and accountability.

For more help with Sunday School, contact Darryl Wilson or utilize his extensive Sunday School articles.