4 Things That Should Happen in the First 7 Minutes in Our Churches Each Sunday

FourToday, as I continue discussing Nelson Searcy’s book Fusion: Turning First-Time Guests into Fully-Engaged Members of Your Church, I will look at the 7-minute, pre-service period when first-time guests decide if they will return for a second visit. Searcy refers to this time as the time “from the street to the seat.” This is the time before the service even begins. Searcy says “Your pre-service mission is to make every effort to take your guests’ guard down and even put a smile on their face–before the service begins.

4 THINGS IN THE FIRST 7 MINUTES

  • GREETED: Welcomed with a smile. Searcy says we should memorize the sentence “everything speaks to first-time guests–everything.” He says we should strive for excellence and he defines excellence as “doing the best you can with what you’ve got.” Journey Church discovered from their surveys of first-time guests that one of the things they noticed and appreciated most were the smiling faces and the warm welcome as they entered the building. NEVER UNDERESTIMATE THE POWER OF A SMILE!
  • DIRECTED: Simply and politely shown to where they need to go. Guests should be directed either by a sign or a volunteer–preferably by both. When it comes to first-time guests, Searcy said the real estate axiom “location, location, location” should be replaced by “signs, signs, signs.” Searcy says that signs are the single best way to ensure that guests can find what they need. I strongly agree, but I think a church can overdo it in this area. You can get so many signs that none of the signs stand out. Having said that, I’ve only seen a couple of churches that had too many signs.
  • TREATED: Shown respect, and happily surprised with comfort food and a drink. Searcy says, “first-time guests want to feel respected and welcomed. They want to know that you are happy they’re there and that you are serious about making sure they have a good experience.” One of the best ways to convey that message is through food, but it should be well done. Searcy says, “Don’t skimp on food. This is not the area to try to save a nickel. Don’t halve foods to make them stretch. Don’t glare at the person who takes three donuts. Good food lets your guests know that you care enough to offer them something for free that will meet a need.” Provide a good, quality coffee with flavored creamers and large cups. Provide juice, bottled water, and a high quality donut. Some may also want to provide bagels and other alternatives.
  • SEATED: Led to comfortable, appropriate seats. If possible, guests should be led to a seat. It is often very awkward when they try to find a seat on their own. The usher will feel comfortable asking someone to slide over, but the first-time guests usually will not do so. Guests typically are among the last to enter. As a result, it is more difficult for them to find seats on their own. A great usher can strategically seat guests in sections that have people their age.

By the way, be sure to buy Searcy’s book, Fusion. We are only touching the highlights here, so you will want to read it from cover to cover. Here are a few of my other posts on similar topics.

The Key to Keep Church Guests Coming Back

fallsemester_serve2Let’s continue to look at Nelson Searcy’s rockin’ assimilation book, Fusion: Turning First-Time Guests into Fully-Engaged Members of Your Church. Today, we will look at God’s assimilation plan discussed in chapter 2.

But before we get into our discussion, let me encourage you to check out his blog and the free stuff that he is providing to help churches in their work for the Lord. Here are some helpful links to his website:

. . . . Now, on with the discussion. In chapter 2, Searcy wrote,

God has not only given us the responsibility of being hospitable to His guests, but He has also given us the perfect example of how to go about it. Jesus came to the earth to serve, not to be served. Throughout the New Testament, we see His examples of selfless service for those He had the opportunity to influence. And we’ve been left with the challenge of doing even greater things. When we serve our guests well, we reflect Jesus’ attitude and mindset toward them.

Although Searcy provided a thorough definition of assimilation in chapter 1, he sums up assimilation here as follows:

Assimilation is simply well-planned biblical hospitality through service. The head of our organization is the greatest server of all time. Doesn’t it follow that we should be the ultimate example of such service to our guests? With the right system in place, we can serve in a way that will truly touch lives for God’s kingdom.

For more details about  improving assimilation in your church, see the following posts:

Plow Horses & Dogs?

I agree with Dr. Gary L. McIntosh, that every church and every church leader needs to refocus from time to time! Every church needs to ask, “What sets us apart from other churches? What can our church offer to the community that is uniquely us?”

The truth is, that may be easier said than done. How can a church refocus? How can a church determine which ministries are unique to them? McIntosh says that it is helpful to categorize all the ministries of your church into one of four areas.

4 Ministry Categories

STARS: Stars refers to the most fruitful ministries–that is, the ministries that are responsible for bringing in the most new people or reaching the most people for Christ.

PUZZLES: This category includes the ministries that appear to be good but are not producing the results you think they should.

PLOW HORSES: The most popular ministries that do not result in many new people coming to Christ or to your church but which you must keep go in this category.

DOGS: The ministries that are draining your church of resources and produce almost no results go here. The church must deal with these ministries by retooling them, reinventing them, or by replacing them with stars.

McIntosh says that some churches find that they have zero stars. If that is the case, the church should focus on starting one new ministry each year for the next 5 years because new ministries tend to reach new people. Programs and ministries become less effective with age. New ministries are the most fruitful.

For more information about Church Revitalization, see the following posts:

Please contact the Church Consulting & Revitalization Team at the Kentucky Baptist Convention if we can help your church in any way.

Resolutions

My friend, Dr. Paul Chitwood serves as the Executive Director of the Kentucky Baptist Convention.  He recently published a very well-written challenge that I would like to share with you.  I echo the following words of Dr. Chitwood as we seek to magnify and honor the glorious name of the Lord Jesus in 2012:

With this first 2012 post, I’m hoping a New Year’s resolution list for Kentucky Baptists will be well received. I offer no earth-shattering new insights. I simply challenge us to be faithful to the basic call of Christ upon our lives and obedient to the fundamental teachings in God’s word. If every Kentucky Baptist would commit themselves to the following resolutions, our churches would flourish, every lost person in the Commonwealth could hear the gospel, and the cause of the Great Commission would be rapidly advanced.

First, would you resolve to walk closely with Jesus through concerted prayer and daily Bible reading? Our Lord exhorts us in John 15:4, “Remain in me, and I will remain in you. No branch can bear fruit by itself; it must remain in the vine. Neither can you bear fruit unless you remain in me.” The first call of the gospel is the call to be in Jesus Christ. He is the source of spiritual life and spiritual power. Apart from him, we will remain powerless.

Second, would you resolve to obey Jesus in all things? Jesus said, “Blessed are those who hear the word of God and obey it” (Luke 11:28). Matters like sexual purity, financial stewardship, personal honesty, sobriety, and refraining from gluttony are not negotiable for those who have confessed Jesus as Lord of our lives.

Third, would you resolve to share Jesus with at least one lost person each week? The command to be witnesses and the promise of the Spirit’s empowerment to that end are clearly stated in Acts 1:8. As for the lost, “how can they believe in the one of whom they have not heard” (Rom 10:14)? Yet, multiple studies and surveys reveal most of us never take the initiative to tell lost people how to be saved. Pray that God would give you the opportunity to share the gospel with just one person each week.

Fourth, would you resolve to love and serve Jesus’ bride with more passion than ever before? Your church isn’t perfect but it needs you. And you need the church. We simply cannot be faithful followers of Jesus apart from his church. Love and serve her.

Fifth, would you resolve to commit more of your resources to Jesus’ Great Commission? The sin of greed has captivated us. Rather than starting with a tithe and giving generously beyond that, the average church member gives less than 3 percent of their income. If we merely gave a tithe, church ministry budgets and the Cooperative Program mission budget would triple, resulting in an exponential harvest of souls in Kentucky and around the world.