Category: Assimilation

5 Ways to Follow-up

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The KEY to all guest follow-up at church is to obtain the contact information of the guest, but what do we do with the information the following week? Here are a few suggestions that I have practiced during the years.

5 Ways to Follow-up with Guest Contact Information

1. Send a personalized email (Monday). Send an email on Monday just after lunch. Make sure to personalize the email as much as possible by using the name of the guest throughout and by mentioning something you talked about if you met in person at the service. Jot down a quick note after talking to a guest at the weekend service, so you can remember it in the Monday email.

2. Send a handwritten note with a gift (Wednesday). Write a brief note and mail it on Wednesday, so the guest will receive it on Thursday or Friday. Include a $5.00 gift card from your local ice cream shop as a special treat. There is something special about receiving a handwritten note since very few people write them in today’s fast-paced world.

3. Invite them to attend again. Make sure that you personally invite them to attend again the following weekend or a weekend in the near future. Do that in both the email and the personalized note. Say something like “John, again, I’m so glad you attended this past weekend and I want to personally invite you attend again real soon.”

4. Make a personal visit. Depending on the culture, a personal visit can be a good practice. Make it a doorstep visit and drop off a nice church information packet. As always, be sure to invite them to attend again real soon.

5. Remember their name next time they attend. This is hard work, but it can be accomplished with good organization. Make a list of the guests who shared their contact information along with the weekend they attended. Carry this on your phone or in your Bible. Look over the list often and memorize as many of the names as possible. Utilize the list when needed without letting the guest know that you are doing so.

For more posts on similar topics, also see:

Six Keys to Obtaining Guest Information

Churches and Car Dealerships

4 Things That Should Happen In the First 7 Minutes

7 Minutes and Counting

Churches & Car Dealerships

Posted in Assimilation, Church Chat, Church Revitalization, Evangelism, Funny, Ministry, Preaching, Worship1 Comment

Car Salesman

Is there anything in life more frustrating than buying a car? Last week my wife and I attempted to replace one of our vehicles. It seems that every time I step on a car lot it tests my Christianity–that day was no exception. At one point during the “trial,” while the manager was making a dramatic last-ditch effort to make a sale, I wanted to ask “do I have the word stupid tattooed on my forehead or something?” I kept my cool, but I sent him back to his secret manager’s lair without a sale.

Don’t misunderstand, I realize dealerships are in the business to make money and salesmen are just trying to earn a living. I don’t fault them for that, but the truth is, buying a car is about as much fun as having your fingernails pulled out with a pair of needle-nosed plyers. Through the years, I have owned various brands: Chevrolet, Ford, Chrysler, Honda, Toyota, Nissan, and Mazda, but my experience was usually the same. I believe both car dealerships and churches might benefit from some of the things I wanted to say to the dealership that day:

  • I’m not the scarecrow in the Wizard of Oz. Believe it or not, I actually have a brain. I’ve done some reading and research in my life. I can think, evaluate, and make decisions. Don’t talk down to me.
  • Give me some space. Sometimes I like to window-shop a little before being bombarded with the “sales pitch.” I expect a “sales pitch” and I’m ok with that, but just give me some space first. Let me just “kick the tires” for a while. If I really like them, I will buy them from you and a car to go with them!
  • Be honest with me. We all know the stereotype that car salesmen are dishonest. In many cases, they probably earned that reputation. The church is sometimes viewed the same way, so honesty is paramount to me.
  • Don’t play games and don’t play me. There’s nothing I hate much more than “being played.” Almost everyone I know feels the same way. Car dealerships, churches, salesmen, and preachers should be transparent and genuine.
  • Give me the facts and give them to me fast. How long can it possibly take to calculate the value of my trade-in? I looked up the Kelly Blue Book price on the internet in 5 minutes before I left the house! Don’t go on and on–it won’t change the facts. Give me the facts and I’ll make a decision.
  • Sell, but don’t oversell. I came expecting a sell, but don’t go overboard or you will turn me off for sure.

Boy oh boy…..I feel so much better now that I got that off my chest. Thanks for allowing me to vent. Let me end with this question, “how often does an unchurched person want to make these same statements to us after he visits one of our churches?”

Transitional Interim Pastor Training

Posted in Assimilation, Church Consulting, Church Revitalization, Discipleship, Evangelism, Ministry, Preaching, WorshipLeave a comment

Untitled-1We are offering a Transitional Interim Pastor Training at the Kentucky Baptist Convention building on November 23-24, 2015 that will equip men of God to provide leadership for worship services, supply basic pastoral care, and guide a congregation through the inherent complexities, challenges, and opportunities during the interim time.

The workshop will help participants focus on:

  • The role and responsibilities of a transitional interim pastor
  • The transition process
  • Assessing the church’s history
  • Assessing the church’s current realities
  • Strategic preparation for the church’s future
  • Preaching and teaching during the interim
  • Conflict management and congregational healing
  • Supporting the search committee
  • Preparing the church for the next pastor
  • Leaving gracefully

Cost is $100 per person. For more information please contact me at steve.rice@kybaptist.org or at 502-489-5731.

Sunday School Success

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A youth group holds on to a bible.In my first doctoral class, I wrote an exit paper on the Sunday School.  My thesis for the paper was as follows:

“Sunday School is a vital program in the 21st Century Church.”

With all the new trends and changes on the current church scene, some have chosen to downplay Sunday School.  In some instances, Sunday School has been eliminated altogether.  In my opinion, such a decision is ill-advised and potentially lethal to most congregations.  Many churches still have Sunday School-type programs although they no longer use that language.  It doesn’t matter what you call it, but the traditional functions of the Sunday School are usually more consistently and effectively carried out through this church ministry.  I believe churches must embrace certain changes, but not all changes are good changes.  Some ministries are fundamental to the health and growth of the church—I believe Sunday School is such a ministry.

As your Kentucky Baptist Convention staff, Darryl Wilson and I are committed to the improvement and encouragement of the Sunday School.  We are thrilled with the current success stories that are taking place in KBC churches, but we pray for even greater success in the future!

One of the things that I’ve observed in many churches is the need to simplify.  Churches can become so complex that it becomes “watered-down” and less effective.  Many of the ministries of the church could and should be administered through the Sunday School.  This approach allows for simplification, shared ministry, organizational structure, and accountability.

For more help with Sunday School, contact Darryl Wilson or utilize his extensive Sunday School articles.

I Am A Church Member (Thom S. Rainer)

Posted in Assimilation, Book Reviews, Church Chat, Church Consulting, Church Revitalization, Discipleship, Evangelism, Ministry, Preaching, WorshipLeave a comment

Church MemberThe last few months I have been serving as the interim pastor of one of our fine Kentucky Baptist Convention churches.  I celebrate that the church recently called a sharp, young pastor who will lead them well in the coming years.

My last four Sunday messages I am choosing to preach through the passages and main points that Dr. Thom S. Rainer makes in his helpful new book, I Am A Church Member.  In his book, Rainer revisits the Biblical responsibilities of those who are privileged to be members of a local church.  He encourages each church member to make the following five pledges:

  1. I will be a functioning church member.
  2. I will be a unifying church member.
  3. I will not let my church be about my preferences and desires.
  4. I will pray for my church leaders.
  5. I will lead my family to be healthy church members.
  6. I will treasure church membership as a gift.

Here’s a little sample from page 6 of Rainer’s book:

“God did not give us local churches to become country clubs where membership means we have privileges and perks.  He places us in churches to serve, to care for others, to pray for leaders, to learn, to teach, to give, and, in some cases, to die for the sake of the Gospel….Many churches are weak because we have members who have turned the meaning of membership upside down.  It’s time to get it right.  It’s time to become a church member as God intended.  It’s time to give instead of being entitled.”

Pick up a copy of this book today!  As a matter of fact, pick up several copies.  They can be purchased from your Lifeway Store for $5 each when purchased in multiples of 20.  May the Lord use this timely book to renew our understanding of and commitment to God’s local church!